Overview
Every deployment includes ISA-18.2 aligned alarm engineering, historian setup, KPI dashboards, MES/ERP data hand-off via OPC UA / MQTT Sparkplug B, redundant-server architecture, and IEC-62443 hardened remote access.
Our Repair & Service Process
Fault Logging & Triage
Share the fault code, symptoms and equipment details on +91 91001 61605. We triage severity and dispatch accordingly.
Diagnostics
On-site or bench diagnostics isolate the root cause of the scada development — not just the symptom.
Repair Estimate
You receive a clear, no-obligation estimate before any chargeable work begins.
Component-Level Repair
Experienced engineers repair to component level using quality-matched parts and controlled soldering.
Functional Testing
Every unit is powered up and tested per equipment requirements before sign-off.
Installation & Commissioning
We refit, parameterise and commission on site, verifying the line runs to spec.
Warranty & Report
You get repair warranty as per our service terms and a written service report for your maintenance records.
Response Time & Turnaround
| Service Level | Turnaround |
|---|---|
| Emergency Breakdown | Rapid local response |
| Standard On-site | Same / next day |
| Bench Repair (Courier-in) | Typical 3–7 working days |
| AMC / Contract | Priority SLA |
Common Faults & Fixes
SCADA client drops after 8 hrs
Cause: Memory leak in outdated FactoryTalk / Wonderware runtime, or Windows Update auto-restart
Fix: Patch runtime, disable auto-restart, and profile memory usage over 72 hr soak test.
Historian gaps whenever the network hiccups
Cause: No store-and-forward buffer between edge and historian, or single-hop network path
Fix: Enable edge SFB (Ignition Edge, KEPServerEX buffered mode), and add redundant path via 4G/5G modem.
Alarm flood every restart
Cause: Missing alarm shelving on transient conditions and no chatter filter
Fix: Refactor to ISA-18.2: priority tiers + shelving + chatter filter + first-out latch.
Brands We Service
Independent multi-brand service — we carry the diagnostic know-how, quality-matched parts and firmware tools for every major manufacturer. Brand names below are used only to describe equipment we service.
Industries We Serve
Recent Job Snapshot
Context
A cement plant near Nalgonda operating a 400 tag / day SCADA on legacy Wonderware InTouch 10.1
Fault
Runtime dropping twice a shift, no historian gaps recovery, and no remote access for the maintenance manager
Action
Our team performed Migration to AVEVA System Platform 2023 with edge historian buffering, IEC-62443 remote access, and Perspective mobile dashboards.
Outcome
Zero unplanned runtime drops in 90 days, mobile dashboard access for the plant head, and audit-ready alarm reports — total project ROI inside 4 months.
Why IndustrialPro
Multi-platform expertise: Ignition, AVEVA System Platform, WinCC Unified, FactoryTalk View SE, iFIX, Citect, Zenon and open-stack.
ISA-18.2 aligned alarm engineering + EEMUA-191 alarm philosophy documents.
IEC-62443 hardened remote access — no exposed RDP or port-forwards.
IIoT / MES integration via OPC UA + MQTT Sparkplug B northbound.
30-day post-commissioning hyper-care + repair warranty per service terms.
Warranty & Trust
Every job is backed by a repair warranty as per the service terms in your written report, transparent pre-approved estimates, and a written report for your CMMS. Clear diagnosis, transparent charges — just equipment that runs.